# Fluffy Ducks — full reference > Fluffy Ducks is a New Zealand brand making modern reusable cloth nappies and > accessories — One Size Fits Most nappies, swim nappies, covers, bamboo > inserts, cloth wipes and change mats — designed in New Zealand and priced in > NZD. This document combines the Fluffy Ducks knowledge base into a single > reference for AI assistants and answer engines. Contact: hello@fluffyducks.co.nz · Instagram and Facebook @fluffyducks.co.nz · Support Mon–Fri 9am–5pm NZT, replies within two business days. Free shipping on New Zealand orders over $150; otherwise shipping is the live courier rate at checkout. --- # About Fluffy Ducks Fluffy Ducks is a New Zealand brand making modern reusable cloth nappies and accessories for everyday parents. Products are designed in New Zealand with a focus on soft, durable materials, hand-drawn prints, and a fit that grows with your baby. ## What Fluffy Ducks makes Fluffy Ducks specialises in reusable cloth nappies and the accessories that go with them. The core range includes One Size Fits Most (OSFM) nappies, swim nappies, waterproof nappy covers, absorbent bamboo inserts, reusable cloth wipes, and wipeable change mats. ## Why parents choose reusable cloth nappies Reusable cloth nappies cut down on the thousands of single-use nappies a child gets through before toilet training. They keep waste out of landfill, can be reused across siblings, and work out cheaper over the life of the nappy than disposables. Fluffy Ducks designs prints and colours parents actually want to use day to day. ## Where Fluffy Ducks operates Fluffy Ducks is based in New Zealand and ships across the country. Pricing is in New Zealand dollars (NZD). Free shipping is available on New Zealand orders over $150; otherwise shipping is calculated live at checkout based on the delivery address. ## Ways to shop and save - Build a Stash — mix and match favourite prints and colours into a custom bundle; the larger the pack, the lower the per-nappy price. - Wild Bums Club — a members-only subscription delivering a new, exclusive nappy print every month. Pause, skip, or swap any time, with no lock-in contract. - Fluffy Rewards — earn points on every order and convert them into gift card credit. - Starter Quiz — recommends a starter stash based on your routine and budget. - Wholesale / trade — approved NZ retailers get trade pricing and bulk ordering (NZD plus GST, with order minimums). - Gift cards — available to purchase and redeem at checkout. --- # Product range ## One Size Fits Most (OSFM) nappies Adjustable cloth nappies that grow with your baby, from newborn through to toddler. Rise snaps and waist adjustments let a single nappy fit across a wide weight range, so you don't need to buy new sizes as your baby grows. ## Swim nappies Snug, reusable swim nappies for the pool and beach. They contain mess without swelling like a disposable, and can be rinsed, washed, and reused all summer. ## Nappy covers Waterproof covers that go over absorbent inserts or fitted nappies. They keep moisture in and can often be wiped down and reused between full changes. ## Bamboo inserts Soft, thirsty bamboo inserts that provide the absorbency inside a nappy system. Bamboo holds a lot of liquid relative to its bulk and stays soft against skin. ## Cloth wipes Reusable wipes for little faces and bottoms. Used damp, they are gentler than many disposable wipes and wash alongside your nappies. ## Change mats Wipeable, fold-flat change mats for tidy nappy changes at home or out and about. ## Prints and collections Fluffy Ducks artwork is hand-drawn and grouped into named print collections. Each print is offered across the range so families can match nappies, accessories, and covers. Some prints are reserved exclusively for Wild Bums Club members and are retired once their monthly drop ends. --- # Cloth nappy care and use General best-practice guidance; always follow the care label on your specific products. ## How many cloth nappies do I need? It depends on how often you wash. Washing daily suits a smaller stash; washing every couple of days needs more on rotation; washing twice a week needs the largest stash. Newborns need more nappies than toddlers. ## How often should I wash cloth nappies? Most families wash every one to three days. Don't let dirty nappies sit longer than about two to three days. Store used nappies in a dry, breathable pail or bag until wash day. ## How do I wash cloth nappies? A typical routine is a cold rinse or short pre-wash, then a warm main wash with a full dose of detergent. Load the machine well but not so tight that nappies can't agitate. Flick solids into the toilet first. ## Can I tumble dry cloth nappies? Absorbent inserts like bamboo can usually be tumble dried on low, but waterproof covers and PUL outers last longer line dried. Sun drying also lifts stains. Check each product's care label. ## Why are my cloth nappies leaking? Leaks are usually a fit issue: check the nappy is snug at waist and legs with no gaps, inserts are tucked fully inside, and absorbency matches how heavily your baby wets. ## How do I strip or deep-clean cloth nappies? If clean nappies start to smell or lose absorbency, they may need an occasional deep clean to remove detergent or mineral build-up. Use a recognised strip-wash method suited to your water type. ## Do cloth nappies fit newborns? OSFM nappies adjust down with rise snaps to fit newborns, though very small or early babies may fit a smaller dedicated newborn option for the first few weeks. --- # Frequently asked questions ## Where is Fluffy Ducks based? A New Zealand brand; nappies and accessories are designed in NZ, shipped across the country, priced in NZD. ## How much is shipping? Calculated at checkout from the delivery address (live courier rate). NZ orders over $150 ship free. ## What is the Wild Bums Club? A members-only subscription. Each month members receive a new, exclusive nappy print. Pause, skip, swap, or cancel any time, no lock-in. Club prints are exclusive and retired once their drop ends. ## What is Build a Stash? Mix and match prints and colours into a custom bundle; larger packs cost less per nappy. Choose a pack size, pick nappies, add to cart. ## How do Fluffy Rewards work? Earn points on every order; redeem them for Fluffy Ducks gift card credit at checkout. Points and history live in your account. ## Do you offer wholesale or trade pricing? Yes — NZ retailers can apply for a trade account for wholesale pricing and bulk ordering (NZD plus GST, with minimums). Applications are reviewed by the team. ## Can I get help choosing what to buy? The Starter Quiz recommends a stash based on your routine, baby's stage and budget. You can also email hello@fluffyducks.co.nz. ## How do I contact Fluffy Ducks? Email hello@fluffyducks.co.nz, or message on Instagram or Facebook. Support is Mon–Fri 9am–5pm NZT, with replies within two business days.